ClassicFilmMan

New Now Playing Newsletter Email

22 posts in this topic

I was hoping that someone could help me.

 

I was a longtime subscriber to the TCM Now Playing magazine, and I subscribed to the new email version last May. But I never received it. And from what I understand, this new email version started last month in August, maybe even July?

 

I subscribed to it again a couple of days ago, but I still have received nothing. This is very frustrating.

 

Can somebody tell me what month the new Now Playing email started?

 

Also, is there any way to get back issues?

 

Would someone forward me a copy of theirs?

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I was hoping that someone could help me.

 

I was a longtime subscriber to the TCM Now Playing magazine, and I subscribed to the new email version last May. But I never received it. And from what I understand, this new email version started last month in August, maybe even July?

 

I subscribed to it again a couple of days ago, but I still have received nothing. This is very frustrating.

 

Can somebody tell me what month the new Now Playing email started?

 

Also, is there any way to get back issues?

 

Would someone forward me a copy of theirs?

There are two threads about this under General Discussions.  Below is one of them.

http://forums.tcm.com/index.php?/topic/155641-now-playing-magazine-emailed-yet/

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I am not just frustrated with TCM, but furious. If I send a message to the website regarding the email guide, I get a totally moronic reply telling me how to subscribe to the now dead print version. The money I could save on my cable bill by downgrading and removing TCM is more than enough to get movies from a streaming source. The audio is all over the place with TCM. I live in a house, not a movie theater. No one is taking charge with audio leveling, with TCM being the worst of all. When my year contract with Xfinity is over, it just might be goodbye TCM. I feel as if 'the channel' is now more about making money with the store and Backlot, not to mention the wine club. I also believe some of the movies are not classics, with too many repeats, even showing the same movie twice in the same month. My TV is tuned to TCM more than any other channel. I have been a faithful fan for many years, as classic films are just about the only really good thing on the old 'boob tube.' Without Robert, things seemed to have gone to the dogs. Ben is okay, but Tiffany isn't. I can only deal with so much before it is so long TCM. The possible replacements are endless. 

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Jimmy,

 

I feel your pain, my man! Same experience here. I don't get why they don't just offer the Now Playing downloadable through a link on the website, after all, it's already free! My guess is we live in the age where mailing lists are king. No idea or word if they will get this sorted out, but a BIG disappointment. I took Now Playing for years and they abruptly canceled the print version. Of course, I never did have much luck with Palm Coast, FL. They never sent it on time and it would often drop after I renewed sometimes. I eventually had two subscriptions because I figured if one didn't show up in the mail the other would. It worked for a couple of years. Same thing with the catalog. Signed up numerous times and two different emails...NOTHING. Finally called Palm Coast and gave them my info. NOTHING. Tried again a year later and finally got one catalog. The website is a mess. Have to register for everything and it takes forever. Multiple layers of ridiculous security stuff. It's a classic movie website for God sake, not Area 51!! Anyway, I hope they figure out the Now Playing, but I'm willing to bet they just gave up and aren't doing it after all the hulabaloo.

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I originally signed up for the Now Playing Guide as a gift for my mother. They insisted on charging me the new higher price, even though promos will still running on TCM, featuring the lower price. It took months before the first issue arrived. Renewal was the same thing. You either needed to renew months in advance or accept a delay in the magazine. There is no other channel like TCM, and they must know that. It is no longer Turner Classic Movies, but Time Warner Classic Movies. I don't believe it is about the viewer anymore, but all the income to be made. 'HolywoodDispatcher' is right, loosing the Now Playing Guide in print is huge. TCM could have charged more and we would have paid. If the new email version ever makes it, the whole thing will be inconvenient. We will have to spend money on printer ink, etc. Hey TCM, why don't you offer us the print magazine for $19.99 and see how many yes replies you get? I'm in, gladly. 

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Jimmy,

 

I feel your pain, my man! Same experience here. I don't get why they don't just offer the Now Playing downloadable through a link on the website, after all, it's already free! My guess is we live in the age where mailing lists are king. No idea or word if they will get this sorted out, but a BIG disappointment. I took Now Playing for years and they abruptly canceled the print version. Of course, I never did have much luck with Palm Coast, FL. They never sent it on time and it would often drop after I renewed sometimes. I eventually had two subscriptions because I figured if one didn't show up in the mail the other would. It worked for a couple of years. Same thing with the catalog. Signed up numerous times and two different emails...NOTHING. Finally called Palm Coast and gave them my info. NOTHING. Tried again a year later and finally got one catalog. The website is a mess. Have to register for everything and it takes forever. Multiple layers of ridiculous security stuff. It's a classic movie website for God sake, not Area 51!! Anyway, I hope they figure out the Now Playing, but I'm willing to bet they just gave up and aren't doing it after all the hulabaloo.

 

That about says it all...

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EDIT: Well, I just received the mid-month guide for September. What is supposed to be a Now Playing Guide isn't very convenient. It would take over 20 pages to print the guide for the month, which is nothing more than the monthly guide already on the TCM website.

 

So the newsletter has been out since September 2. You can go looking for it on the TCM Facebook page. You will probably need to search 'newsletter.' What is up with TCM? No human being has ever contacted me about this, who might work at TCM. I have signed up multiple times, just to be sure. Never do I get a confirmation and nothing about the newsletter has come to my email. I suppose the newsletter is only sent out once a month. If you don't receive it, too bad. Before cancelling the print version, someone should have made sure the email version would work. What a bunch of IDIOTS!

Edited by jimmymac71

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EDIT: Well, I just received the mid-month guide for September. What is supposed to be a Now Playing Guide isn't very convenient. It would take over 20 pages to print the guide for the month, which is nothing more than the monthly guide already on the TCM website.

 

So the newsletter has been out since September 2. You can go looking for it on the TCM Facebook page. You will probably need to search 'newsletter.' What is up with TCM? No human being has ever contacted me about this, who might work at TCM. I have signed up multiple times, just to be sure. Never do I get a confirmation and nothing about the newsletter has come to my email. I suppose the newsletter is only sent out once a month. If you don't receive it, too bad. Before cancelling the print version, someone should have made sure the email version would work. What a bunch of IDIOTS!

I too had problems receiving emails from TCM. Someone suggested to search in my spam or junk folder: for me that is where I found my emails by them. I hope that this tip was helpful.
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I too had problems receiving emails from TCM. Someone suggested to search in my spam or junk folder: for me that is where I found my emails by them. I hope that this tip was helpful.

 

Thanks. I do monitor my junk folder, which is where I find everything TCM sends me, mostly updates from this message board. Never received the September newsletter until mid-month. Looking to see what is playing on the TCM website is annoying. I am constantly annoyed by Ben and the Backlot message, along with setting up my profile. It would be nice if TCM produced the monthly listings in a format that would not gobble up printer resources.  With the old guide, I'd always look in the back to see all the movies playing for the month. Can't do that now. We deserve something better, and many of us would pay for it. I used a magnifier to read the old TCM guide, something I'd be very willing to do again.

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The emails from TCM are probably ending up in everyone's junk or spam folder because they contain metadata from a marketing company that is known to usually send out junk.  This is just something I noticed from a couple posts where someone temporarily shared these emails.  (Actually an email just containing a personalized link to the resources, said link has a questionable reputation among email providers, based on previous reported activity.)

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The emails from TCM are probably ending up in everyone's junk or spam folder because they contain metadata from a marketing company that is known to usually send out junk.  This is just something I noticed from a couple posts where someone temporarily shared these emails.  (Actually an email just containing a personalized link to the resources, said link has a questionable reputation among email providers, based on previous reported activity.)

Doubt this.  I check my spam folder before deleting and no emails for NPG, whereas I have received TCM notifications there before.  I added tcm.com to my email list and emails from TCM now go to my inbox.

 

I don't think they are sending them out, but maybe to a few, selected individuals.

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Doubt this.  I check my spam folder before deleting and no emails for NPG, whereas I have received TCM notifications there before.  I added tcm.com to my email list and emails from TCM now go to my inbox.

 

I don't think they are sending them out, but maybe to a few, selected individuals.

 

I'll reword that.  They "did" send it out to someone.  A sample email "did" get temporarily posted on here (I saw it for myself).  That email had a link to a marketing company in it.  The marketing company is where the new online NPG is located, not TCM.  You could only see the NPG if you clicked on that marketing company link.  TCM may email the notifications out, but the marketing company's link is in there, thus setting off the spam filters.

 

It is treated no differently than the fake emails you get that look legitimate, but have links that go to strange international websites.

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I'll reword that.  They "did" send it out to someone.  A sample email "did" get temporarily posted on here (I saw it for myself).  That email had a link to a marketing company in it.  The marketing company is where the new online NPG is located, not TCM.  You could only see the NPG if you clicked on that marketing company link.  TCM may email the notifications out, but the marketing company's link is in there, thus setting off the spam filters.

 

It is treated no differently than the fake emails you get that look legitimate, but have links that go to strange international websites.

Which begs the question, why doesn't TCM tell us what is going on?

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Which begs the question, why doesn't TCM tell us what is going on?

 

I think someone at the top is just hooked on latest trends, sight unseen.  It need not go any further than that.

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It is still an awful switch, from a perfectly useful monthly guide to the movies on TCM, to a simple newsletter. I can come directly to this website and get access to the schedule, after being pestered to create my profile, and constant pestering to sample the TCM Backlot. I've said all this before, and will continue to gripe until someone listens. The old TCM guide sat next to the remote control. The computer is nowhere close by. I no longer have a clue what is coming on TCM. This channel has become nothing but a money maker. I suppose the previous Now Playing Guide didn't make enough money for TCM, even though many of us used it everyday. The printable monthly guide we were promised has not come. It is nothing more than a link to the month schedule already on this website. It is not formatted to be convenient. It still requests 22 sheets of paper, and now each movie is given 2 lines of data, without any reference to the stars or director. It is a sad day at TCM-ville, and I am an angry viewer, to say the least.

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It is still an awful switch, from a perfectly useful monthly guide to the movies on TCM, to a simple newsletter. I can come directly to this website and get access to the schedule, after being pestered to create my profile, and constant pestering to sample the TCM Backlot. I've said all this before, and will continue to gripe until someone listens. The old TCM guide sat next to the remote control. The computer is nowhere close by. I no longer have a clue what is coming on TCM. This channel has become nothing but a money maker. I suppose the previous Now Playing Guide didn't make enough money for TCM, even though many of us used it everyday. The printable monthly guide we were promised has not come. It is nothing more than a link to the month schedule already on this website. It is not formatted to be convenient. It still requests 22 sheets of paper, and now each movie is given 2 lines of data, without any reference to the stars or director. It is a sad day at TCM-ville, and I am an angry viewer, to say the least.

 

Why do you assume no one at TCM is listening?    Instead I assume they heard the complaints and made a business decision to move forward anyhow.      Face it, your wishes will NOT be granted.        

 

So get a wireless network and a smartphone and use that to pull up the daily schedule.  

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Why should I waste my time and money on Wifi and a smart phone I don't need, just for TCM??? If they are listening, I am right, they just don't care. My family is just like Ted Turner. "We were cable, when cable wasn't cool." I come from cable television when we had to provide the very best in customer service. That is how it was. Decades later, it is okay for TCM not to care. Some people, like my mother of 83 years, who knows all the stars on TCM, hates what has happened. I, someone who is 60, is not willing to put up with a network who does not care about the people who made TCM possible. If we stop watching, TCM is dead. Mom is hearing impaired, I am vision impaired. We are both money impaired, to the point paying for TCM is no longer worth it. I suspect you young whipper-snappers, too young to know better, are willing to let TCM walk all over you. Robert Osborne was TCM. With him gone, no one cares. When I pull the cable plug, and don't even pay for TCM with the other guys, it won't matter. Just like the cable and satellite companies, some other fool will take my place. It hurts to think I hate TCM, the company they have become, and no, they are not listening, nor do they care.

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I don't think it's coincidental that the monthly magazine stopped so soon after the death of Mr. Osborne. I  think the monthly guide was his creation, and his presence was felt on each page.  And I don't think Ben has any interest at all in keeping it going.  What a loss!  I looked forward every month to receiving the guide.  What we have now is a poor substitute.  As someone pointed out, I don't think TCM cares about us at all, just making money..

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I elected to use a photo of Nick Clooney, and yes, I had to do it the way someone described in a different thread. I could not use my own image, had to grab one from a web link. I use to watch AMC, long before my cable provider had TCM. AMC was also without commercials and Nick Clooney introduced films. Not sure how TCM overtook AMC as the channel for classic movies. Perhaps because Ted Turner, the same guy who insisted on colorizing films for a while, had a vast library of movies to show on his channel. I guess AMC is now more about the big screen versus the small screen. Good thing I don't own TCM. Wikipedia claims Ted Turner still does, but I suggest that is not true. I am not fond of the majority of the things TCM does today, and boy would I clean house. On the positive, I do enjoy the magnificent photo of Illena Douglas in the October Newsletter. OK, I'm a man who enjoys beauty. That should be pretty normal. I have watched her on TCM, where she is brilliant, better than the others. If the channel was mine, there would be all-new hosts. Anjelica Huston for example, who is on TV today doing at least one foolish commercial. I don't believe there is a shortage of talent regarding classic films, and yes, there is no true replacement for Robert Osborne. His knowledge was a plus, but his devotion was everything. 

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I'm glad to see someone mention Nick Clooney.  Such a class act!  He is the reason that AMC was so popular for a while.  He seemed to love the movies he was introducing, and I feel that he's someone we all would like to know in real life.  No wonder his son regards him as his idol.

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It appears there are three or four (maybe more) commenting (mostly complaining) about the new NPG email.  This should tell somebody something.

I still say somebody at TCM should respond with a post.

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