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An Error Has Occurred...TRY AGAIN

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I have the Watch TCM app on my firestick. Watched movies fine until about a month ago. Now every time I try to watch a movie I get "An error has occured" . I've tried logging out and logging back in with my cable provider which is Spectrum, clearing the cache clearing the data, uninstalling and reinstalling the TCM app, reactivated my account and nothing is working. I've emailed TCM help desk and have not had any response. I just wish somebody could give me some answers somewhere along the line here as to what I could do to help make it work? I've also checked the Amazon Fire stick site for help. Nothing has changed so if you have any ideas please let me know and thank you in advance.

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