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Rmc

Can’t Submit question via due to zendesk

4 posts in this topic

Can not submit anything to TCM via contact us links.

when filling out the form (an onerous task) and submitting, get an error message about my email (which was just used to create membership) as “not identified/user expired” by Zendesk.

perfect Catch 22... I never created a Zendesk I’d. How can it verify me.

Why have an intermediary service control your message traffic?

 

rm caras

 

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I had a similar issue when I tried reporting that the "On Demand" movies were not loading after the site change. It was really odd because I never had an issue when using the same channel to communicate other site concerns before, that were swiftly dealt with once I reported them. The issue here recently using the 'contact' form was it simply did nothing after I hit send, like JavaScript hadn't loaded or my browser was incompatible, or something like that. Could it be that the site is now built to only work on Windoze 10 tablets, Android phones or iPads? leaving everyone else in the dust??

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