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WatchTCM Recurring Problems

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I am a huge fan / user of WatchTCM... can’t live without it! However, technical glitches abound... some of them seemingly related to load — maybe the infrastructure hasn’t kept pace with demand.

Anyhow, right now both films WHAT PRICE HOLLYWOOD (1932) and A STAR IS BORN (1937) fail to play on demand!

As usual, I have reported the problem to “Contact TCM” ... as usual other than a msg receipt no-one in tech support answers. Some weeks ago, the silent film DR MABUSE THE GAMBLER (1922) also did not play on WatchTCM. I sent Tech Support a daily msg all that week but never heard anything back nor was the problem fixed.

How can we better report WatchTCM tech problems?


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