Myke

Watch TCM doesn't work on Google Chrome

55 posts in this topic

I just thought I'd add my two cents about WATCH TCM not working via XFINITY in Tucson, Arizona.  I've been asking for help from TCM and from the moderators for over 1 year.  Never have I gotten any assistance.   I did try recent suggestions about shutting off ADBLOCK on Firefox on my Windows Vista computer but had no success.  Here (below) is my original October 2015 message which is similar to one I've been posting here and and emailing to the TCM help address for a year.  

 

Thanks,  David

 

-------------------------------

I've written for assistance to the TCM support e-mail.  I've asked the moderators here.  No luck.  No response...sort of like the recent out-of-sync problems.  Never a real explanation.  Since TCM sent out today a "Thank you for your support" email about improvements to WATCH TCM, I'd like a little support in return from TCM tech folks.  I've been trying to access WATCH TCM on my pc with Comcast for many a moon.  Never any success.  Never any response to my help requests.   I'm only trying to WATCH TCM on my computer.  Not on my phone.  Going to the WATCH TCM home page, I click on SIGN IN.  This opens a new page with Ben's face and a choice of cable providers.  Clicking on XFINITY, I'm taken to a TCM/XFINITY sign-in page.  Logging into Comcast with my credentials takes me back to the WATCH TCM home page.  If I click on WATCH LIVE and try to view the current movie, I'm asked to sign in again to XFINITY.  The whole thing goes around and around with no success.  Comcast knows I'm logged in to Comcast but WATCH TCM does not.  How a streaming service for computers and phones can be introduced and hyped with no tech support provided is beyond me.   If any of you have any ideas, please let me know.

Share this post


Link to post
Share on other sites

Thank you! I never would have thought that ad block was preventing the page from running properly.  Now if some one could tell me if there is a way to tell if a movie will be offered on demand before it airs, so I would know if I should stay up and watch it or see it later on demand.  I was disappointed that Promise with James Garner hadn't been shown on demand.

Share this post


Link to post
Share on other sites

Well I have the same problem as everyone else here apparently, and it's now 2017.  I can watch live content in Chrome on my PC, but Chrome on a Raspberry Pi 3 doesn't work.  I can log into my cable provider OK but then when I click on the Play arrow, it just sits there with the little spinning wheel chasing its tail icon forever.  I also get weird messages on the system console like:

"** Message: console message: [native code] @0: [CVP|_top|Aspen|38]

** Message: console message: http://www.tcm.com/watchtcm/js/watchlist.js @398: watchlist init from target

** Message: console message: https://www.facebook.com/connect/ping?client_id=1439234139722039&domain=www.tcm.com&origin=1&redirect_uri=http%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2Fao6eUeuGXQq.js%3Fversion%3D42%23cb%3Df2a5add24%26domain%3Dwww.tcm.com%26origin%3Dhttp%253A%252F%252Fwww.tcm.com%252Ffb34173d%26relation%3Dparent&response_type=token%2Csigned_request%2Ccode&sdk=joey @1: URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app?s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.

Why on earth is it wanting to go to Facebook?  I don't even have a Facebook account.  I've tried five different browsers on the Raspberry Pi (Chromium, Firefox, Epiphany, Kweb3, and luakit) and none of them work.  Chromium does play the free content, like trailers, but just sits there spinning if I try to watch an actual movie.  And I have no ad-blocking enabled.

 

And here's what the Chrome console displays when I click try to play a movie:

A Parser-blocking, cross-origin script, http://www.ugdturner.com/xd.sjs, is invoked via document.write. This may be blocked by the browser if the device has poor network connectivity. See https://www.chromestatus.com/feature/5718547946799104 for more details.
cnnad_ugsync @ ais.js:3
xd.sjs Failed to load resource: the server responded with a status of 503 (Service Unavailable)
cvp.min.js:3 [CVP|_top|Aspen|766] WARN "useSharedSessionToken" support is deprecated and is no longer applicable!
t._logger.(anonymous function) @ cvp.min.js:3
watchlist.js:398 watchlist init from target
http://b.scorecardresearch.com/r?c2=6035748&d.c=gif&d.o=tcmprod&d.x=1638545?tp%3A%2F%2Fwww.tcm.com%2Fwatchtcm%2Flivestream%2F%3Fecid%3Dsubnavwatchlive Failed to load resource: the server responded with a status of 403 (Forbidden)
(unknown) [22:7:46.45] INFO AccessEnablerLoader -  loadAccessEnabler()
googleads.g.doubleclick.net/ Failed to load resource: the server responded with a status of 403 (Forbidden)
googleads.g.doubleclick.net/ Failed to load resource: the server responded with a status of 403 (Forbidden)
(unknown) [22:7:50.459] INFO AccessEnablerLoader -  onLoadComplete(function Function() {})
ping:1 URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app?s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs.
cvp.min.js:3 [CVP|_top|CVPAuth|14558] ERROR [authNFsm:initializing] Error undefined: Fatal error during auth init!
t._logger.(anonymous function) @ cvp.min.js:3
cvp.min.js:3 [CVP|_top|CVPAuth|14566] WARN AuthManager is not ready.
t._logger.(anonymous function) @ cvp.min.js:3

Clearly it's chock full 'o errors.

 

I've tried contacting TCM via their help page - boo wah hah hah, what a joke.  Like I'll ever hear from anyone there.  I'd sure love to figure this one out.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

New Members:

Register Here

Learn more about the new message boards:

FAQ

Having problems?

Contact Us