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About michele31415

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    Advanced Member
  1. It's been randomly up and down the whole past week. There's no telling when it will tell you, no movie for you. One thing I discovered is that if you get that annoying "content not available" message, back out and try the same movie again. I did that three times in a row and the third time it worked. (Though that doesn't always work). Who knows.
  2. Well good luck with that. I experienced nothing but problems with DirecTV Now. I spent more time watching the spinning circle of buffering than actual TV shows. And DTVN's customer "service" consists of a web site, accessible only from one single particular type of browser where you have to wait an hour for anyone to answer, if that even works at all. Then they always tried to blame me for it. It's my ISP, it's my router, it's everything except them. I finally switched to Sony's PS Vue and all those problems suddenly went away. Plus PS Vue offers Watch TCM while DTVN does not. DTVN has streaming live TCM but not the Watch TCM app. Also DTVN offers a puny 10 GB of DVR whereas PS Vue has unlimited DVR. And PS Vue is $5 cheaper per month than DTVN.
  3. Oh great - AT&T, the only company I hate more than Time Warner. I canceled my DirecTV Now plan with them because they had zero customer service. Do I detect a pattern here?
  4. Ugh. I should have known Time Warner had their greasy fingers in this. At least that explains why writing to the TCM "Help" Desk never achieves anything. I love classic movies but I hate Time Warner.
  5. I once sent them a question about something a few years back. After not getting anything more than their standard form letter, I sent another request. And another. Finally after three months and twelve messages to them I just gave up. Which is no doubt what they wanted in the first place. If anyone ever read any of them at all. What we really need is Ted Turner's home phone number.
  6. I'm having the same problem. With Sony PS Vue streaming and the Watch TCM Roku app, 90% of the movies suddenly just say "Content not available, watch something else". Everything was working fine for over a year - until two days ago. I submitted a report to the Help Desk, like that's going to do anything.
  7. **** - all of a sudden starting two days ago, 90% of the movies I try to watcg on Watch TCM just show a pop-up that says something like "Sorry, this content is not available at this time. Watch something else." Well if I wanted to watch "seomthing else" I'd have clicked on that in the first place. How about fixing your stupid broken app, TCM?
  8. The question is why I can't use my DirecTV Now login credentials to access the Watch TCM app. It offers up a list of what must be 100 different providers, but DTVN isn't one of them. When I asked DTVN, they said it was TCM's choice. I suppose TCM will tell me it was DTVN's choice. I get TCM in my DTVN package, so why can't I use the app?
  9. I've been trying for weeks now to get an answer from TCM to a simple question by posting it using the "Contact Us" button on the right side of the forum screen. But I never hear a word. I've sent them multiple requests and never get a reply. Has anyone here EVER gotten a reply to a question they've posed via the Contact Us form? Or does anyone have a real email or phone number to actually reach a human being at TCM? TCM, you treat your customers with even more arrogance than AT&T, and that's saying a lot.
  10. Well for the benefit of anyone else with this question, I got my Roku and signed up for DirecTV Now. TCM live works fine. But if you try to log in to the Watch tCM app, there is no provider called "DirecTV Now" and it doesn't work, despite being told it does by two different DirecTV Customer "Service" droids. You can't use Watch TCM using DirecTV Now credentials. What DirecTV Now does have on TCM is something they call "72 hour rewind" which (I assume) lets you watch YCM movies that ran in the last 72 hours. I tried one out and that worked. But there were only five movies in the list, which is a wee bit shy of all the movies they run in 72 hours. Keep in mind this is all true as of today, 6/26/17. DirecTV Now is still relatively new and apparently in flux, so things may (hopefully) change soon. Or if this is TCM's fault, hey TCM how about it? I'm paying DirecTV for the same service I get via satellite - why won't you let me use your app?
  11. Contact DirecTV? I'd rather get a root canal. OK, so I called them up, went through the maze of Press 1 Press 2 Press 3.1415926857, then spent 10 minutes on hold listening to insipid Muzak alternating with commercials for DirecTV and how I should visit their absurdly complex web site before finally getting to talk to a human being in Bombay. He insisted on looking up the details of my DirecTV account, despite the fact that my question has nothing to do with DirecTV, it's about DirecTV Now. He just couldn't grasp the concept. Or maybe it was just his limited command of the English language, I don't know. He kept insisting I could still use my DIrecTV credentials to access Watch TCM even if I had DirecTV Now which wasn't what I was asking. After 5 minutes of umming and uhhing, he decided I needed to talk to a "technical specialist". Five more minutes on hold, same obnoxious music, same stupid commercials. A new guy comes on, I go through the whole thing again. He sounds like he never heard of TCM, much less Watch TCM. He puts me on hold while he goes to check with a DirecTV Now specialist. After another five minutes he comes back and says, yes, you can access Watch TCM using DirecTV Now login credentials even if you do not have DirecTV satellite service. I told him I wsn't so sure about that because I'd read of some people on the web saying that it didn't work. So he finally said I should just get DirecTV Now and try it out. Duh! So basically I wasted 20 minutes and learned nothing. I'm starting to think that life really was better when my choices of how to spend the evening were ABC, CBS, NBC, or a good book. It was certainly easier.
  12. I'm seriously considering dumping my DirecTV service. The price just keeps increasing astronomically year after year and in any case the tree in the back yard has also increased to the point that it's blocking the satellite signal now. I'd like to switch to DirecTV Now. That offers TCM and doesn't suffer from signal interference but I haven't been able to find out if I'd still be able to use the Watch TCM app if I only have DirecTV Now. Does anyone have a current, definitive answer to this? Thanks.
  13. I believe the issue isn't with TCM (well it is in a way), it's with Adobe. TCM uses something called Adobe Primetime Authentication service to verify your cable/sat subscription. When TCM goes "redirecting", it's sending you to a site called entitlement.auth.adobe.com. If they don't reply, you're SOL. I'm having the same problem on one of my tablets running the Watch TCM app. Oddly enough, it works fine on my phone or a different tablet, all on the same LAN, same router, same everything. If you want, you can try complaining to tve-support@adobe.com. That can't be any worse than complaining to TCM, who obviously don't give a hoot whether anyone can watch their content or not. HEY TCM - FIX THIS!!!
  14. Well I have the same problem as everyone else here apparently, and it's now 2017. I can watch live content in Chrome on my PC, but Chrome on a Raspberry Pi 3 doesn't work. I can log into my cable provider OK but then when I click on the Play arrow, it just sits there with the little spinning wheel chasing its tail icon forever. I also get weird messages on the system console like: "** Message: console message: [native code] @0: [CVP|_top|Aspen|38] ** Message: console message: http://www.tcm.com/watchtcm/js/watchlist.js @398: watchlist init from target ** Message: console message: https://www.facebook.com/connect/ping?client_id=1439234139722039&domain=www.tcm.com&origin=1&redirect_uri=http%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter%2Fr%2Fao6eUeuGXQq.js%3Fversion%3D42%23cb%3Df2a5add24%26domain%3Dwww.tcm.com%26origin%3Dhttp%253A%252F%252Fwww.tcm.com%252Ffb34173d%26relation%3Dparent&response_type=token%2Csigned_request%2Ccode&sdk=joey @1: URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app?s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs. Why on earth is it wanting to go to Facebook? I don't even have a Facebook account. I've tried five different browsers on the Raspberry Pi (Chromium, Firefox, Epiphany, Kweb3, and luakit) and none of them work. Chromium does play the free content, like trailers, but just sits there spinning if I try to watch an actual movie. And I have no ad-blocking enabled. And here's what the Chrome console displays when I click try to play a movie: A Parser-blocking, cross-origin script, http://www.ugdturner.com/xd.sjs, is invoked via document.write. This may be blocked by the browser if the device has poor network connectivity. See https://www.chromestatus.com/feature/5718547946799104 for more details. cnnad_ugsync @ ais.js:3 xd.sjs Failed to load resource: the server responded with a status of 503 (Service Unavailable) cvp.min.js:3 [CVP|_top|Aspen|766] WARN "useSharedSessionToken" support is deprecated and is no longer applicable! t._logger.(anonymous function) @ cvp.min.js:3 watchlist.js:398 watchlist init from target http://b.scorecardresearch.com/r?c2=6035748&d.c=gif&d.o=tcmprod&d.x=1638545?tp%3A%2F%2Fwww.tcm.com%2Fwatchtcm%2Flivestream%2F%3Fecid%3Dsubnavwatchlive Failed to load resource: the server responded with a status of 403 (Forbidden) (unknown) [22:7:46.45] INFO AccessEnablerLoader - loadAccessEnabler() googleads.g.doubleclick.net/ Failed to load resource: the server responded with a status of 403 (Forbidden) googleads.g.doubleclick.net/ Failed to load resource: the server responded with a status of 403 (Forbidden) (unknown) [22:7:50.459] INFO AccessEnablerLoader - onLoadComplete(function Function() {}) ping:1 URL Blocked: This redirect failed because the redirect URI is not whitelisted in the app?s Client OAuth Settings. Make sure Client and Web OAuth Login are on and add all your app domains as Valid OAuth Redirect URIs. cvp.min.js:3 [CVP|_top|CVPAuth|14558] ERROR [authNFsm:initializing] Error undefined: Fatal error during auth init! t._logger.(anonymous function) @ cvp.min.js:3 cvp.min.js:3 [CVP|_top|CVPAuth|14566] WARN AuthManager is not ready. t._logger.(anonymous function) @ cvp.min.js:3 Clearly it's chock full 'o errors. I've tried contacting TCM via their help page - boo wah hah hah, what a joke. Like I'll ever hear from anyone there. I'd sure love to figure this one out.
  15. Oh, OK. I guess I didn't realize that that was all TCM was showing this month. Thanks.
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