there are two ways TCM says you can attach a pic to your profile. The first one, by simply uploading a pic from your computer, does not work. The second option, to enter a URL (website link with your photo), is the only option that works. So you might be thinking "what websites have my photo on them?" Well, if you have a photo on your Facebook page or on a site like LinkedIn, then you have what you need. In my case, I went to my LinkedIn profile, put the cursor over my pic and hit right click. A box opens and you scroll down and click "properties." Another box opens and in the middle of that box shows the website address for your photo (the URL). Double click and copy and paste that URL into box on the TCM website where it says "enter the URL here." And that should work. Good luck!!