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TCMModerator1

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  1. Oops, sorry for the confusion! The thread has been moved back to General Discussions. I will close this thread to avoid any confusion going forward.
  2. Hello everyone We are aware of the issues with the recent changes. TCM will be looking at this, and we will keep you informed. In the meantime, please feel free to continue to share your feedback here in this thread, along with screenshots if you are able. Thank you for your patience and understanding! TCMModerator1
  3. If you wish to continue this discussion, please feel free to join the following thread:
  4. Are you saying that you do not see the option for font size or color in ANY of the threads in General, and Games and Trivia? Can you provide a screen shot of a couple of those? Try clearing your browser cache and see if that helps at all. Also, make sure your browsers are updated to the most current version.
  5. Hello lavenderblue19 Can you try a different browser, or even a different device? On a Win 10 PC we are seeing those options available in all forums.
  6. Hello MikaelaArsensault This is likely going to be dependent on what device/browser, etc, you are using. We suggest trying different devices and/or browsers if possible. Here is what it looks like on a Win 10 PC.
  7. You were signed into your spence account when you created this post. And the icons are in the upper left. Right above where it says Forums and Members.
  8. Hello While we here on the TCM Message Boards cannot help you with this issue, we do have a suggestion. The display problem could be due to the browser you are using, and/or your individual settings. Are you referring to this site: https://shop.tcm.com/ It seems to be displaying correctly at this time. Maybe try another browser and see what happens. And re the credit card number, that might be something you should email Support about. If you click this link, it will take you directly to a form you can fill out ... 'Contact Us'. Hope this helps! TCMModerator1
  9. Hello Tampammm I'm sorry to hear you're having these issues, and I'm afraid we cannot be of too much help here on the Message Boards. TCM technical teams do trouble shoot play back issues on a regular basis. Here is a link to some information that may help.
  10. Just some suggestions to think about:

    1) A dedicated suggestion box. For when we have ideas that might help the site.

    This would go with Number one

    2) How about a way to save a post. Often times we might type out a long drawn out post to explain a movie or some topic. And then months later, someone asks the same question again. I would be convenient to be able to go to my profile and check my list of saved posts. Go straight to the one I want and link or c and p it.

    That might help reduce times the same question is asked again and again and again.

    If these already exist, I apologize.

  11. Hi Mariah1217 Did you clear your cache, and browser history? I would suggest trying another browser and see what happens. Hope that helps!
  12. Although we do not provide technical support here on the Message Boards, TCM’s technical teams trouble-shoot playback issues on an ongoing basis. They suggest signing out of your current authentication session with your provider, clearing your browser cache, and attempting to reauthenticate to see if that fixes the issue. If not, you may also want to try the same thing in another browser. Should that not fix the issue, please submit a ticket at help.tcm.com and provide the details (i.e. operating system, browser, platform, cable provider, and specific movies that will not play.) and they will
  13. Although we do not provide technical support here on the Message Boards, TCM’s technical teams trouble-shoot playback issues on an ongoing basis. They suggest signing out of your current authentication session with your provider, clearing your browser cache, and attempting to reauthenticate to see if that fixes the issue. If not, you may also want to try the same thing in another browser. Should that not fix the issue, please submit a ticket at help.tcm.com and provide the details (i.e. operating system, browser, platform, cable provider, and specific movies that will not play.) and they will
  14. Hi Ladybroad Although we do not provide technical support here on the TCM Message Boards, there is a link we can direct you to that might help to answer some of your questions. There is also a 'Contact Us' option located there if you need further assistance. https://tcmdigitalhelp.zendesk.com/hc/en-us/categories/360000354133-Watch-TCM-and-mobile-apps
  15. Hello Tobia I'm sorry that did not work for you. Here is a link with a 'Contact Us' option at the bottom. I suggest emailing them and explaining your issue in detail, including what device you are using. https://tcmdigitalhelp.zendesk.com/hc/en-us/categories/360000354133-Watch-TCM-and-mobile-apps I hope this helps!
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