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TCMModerator1

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About TCMModerator1

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  1. First we would like to thank you all for being such dedicated members of the TCM Message Boards. We value our community and your participation. We have noticed some undesired behavior on the message boards as of late, behavior that violates our Code of Conduct. This generally takes place in political discussions. While we understand the passion behind these topics, we also strive to provide a safe, and friendly environment for all our members. Please keep discussions civil, and use the 'Ignore' feature if necessary. Thank you all for your cooperation TCMModerator1
  2. Glad to hear that! If we can be of further help, just let us know.
  3. Hi Katie_G It's been deleted on our end. Is it gone from your list? (fingers crossed)
  4. Hi lilypond The others are correct, you're at your limit for attachments. Also, Eucalpytus P. Millstone's tip about linking to (rather than uploading) an image is spot on. If you're having trouble deleting any attachment from your list we might be able to help on our end. You can post here, or send us a private message with the details and we'll do our best to help!
  5. On our end it's gone from your list of attachments. Is it still showing for you, or has our Christmas magic worked
  6. Hi Shutoo We may be able to do that for you on this end. If you can give us the link to a post that has an attachment you'd like deleted, we'll test it.
  7. Hello everyone There is a recent thread about this issue that may be of some help. We do not offer Support here in the forums, however you can use this link to TCM Support. If you're unsuccessful after reading the other thread, please go here and click on 'Contact Us'. Make sure to include that TCM is indeed included in your subscription, along with the device you are using. https://tcmdigitalhelp.zendesk.com/hc/en-us/categories/360000354133-Watch-TCM-and-mobile-apps
  8. A lively, healthy, debate is always appreciated here in Off Topic. However when comments turn into personal insults and name calling, that violates our CoC. Therefore this thread has been closed to further discussion.
  9. Hello We were informed of an issue with Roku devices last month. Please see this thread, maybe it will help resolve your issue: Hope this helps!
  10. Hello TCM has let us know that some users are having issues with Watch TCM on iPhones and iPads. Instructions have been posted in the Help section of TCM.com to advise you to make sure you've updated the TCM app, and to also update to the latest version of iOS. This will be even more important once Apple releases iOS version 15 in the very near future. Here is the link to the FAQs and the steps needed: https://docs.google.com/spreadsheets/d/1usY5Rg93C5zIRdp1D4xWFi4JSNUfS9pkNmi9mywinSw/edit#gid=0
  11. Great news – Watch TCM on Roku devices has been fixed! Thanks to the information provided by our customers, we were able to identify the issue and release an update to Roku. If you’re still experiencing the crashing issue, you may need to manually update the app. To do this, press the * button on your Roku remote while the Watch TCM channel icon is highlighted on the main home screen, then select “Check for updates”. If you need any assistance, please go to tcm.com and submit your questions.
  12. Hello everyone Great news – Watch TCM on Roku devices has been fixed! Thanks to the information provided by our customers, we were able to identify the issue and release an update to Roku. If you’re still experiencing the crashing issue, you may need to manually update the app. To do this, press the * button on your Roku remote while the Watch TCM channel icon is highlighted on the main home screen, then select “Check for updates”. If you need any assistance, please go to tcm.com and submit your questions.
  13. We’re sorry you’re experiencing issues with the TCM app. Our team has identified the issue that is impacting some fans on Roku devices and we are working on a fix. In the meantime, viewers can still watch TCM on multiple platforms: https://tcmdigitalhelp.zendesk.com/hc/en-us/articles/360038727234-On-which-Devices-is-Watch-TCM-avai… Thank you for your patience.
  14. Hello TCM is working on this issue, and we've been asked to pass this message on: We’re sorry you’re experiencing issues with the TCM app. Our team has identified the issue that is impacting some fans on Roku devices and we are working on a fix. In the meantime, viewers can still watch TCM on multiple platforms: https://tcmdigitalhelp.zendesk.com/hc/en-us/articles/360038727234-On-which-Devices-is-Watch-TCM-avai… Thank you for your patience.
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