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About JCM

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  1. It doesn't help much towards a solution but that's not your fault. I do appreciate your relaying further information about what the techs said. Further details from my side: I'm away from home using my Cox account information with the internet connection at a rental property. Their internet connection is provided by Time Warner Cable. I suspect this is the "connectivity issue"? As in a domain block on TWC IP addresses even if logging into the app using a different cable provider that has the coveted licensing agreement with TCM? What is this feud between Time Warner Cable and TCM/T
  2. Thanks for relaying the problem to the technical team. Will we be updated in this thread? Seeing the WatchTCM app finally release on FireTV was a great moment, followed by none of the movies being playable. How can I provide logs or other info to identify the actual problem causing "An error has occurred"? Is there an email contact for the relevant team?
  3. Hi, Hoping for some technical help with this issue. I noticed the WatchTCM app finally released for Amazon FireTV and I just installed it. Registration with my cable provider went smoothly and I am logged into the app without error. But any time I try to play a movie with the "WATCH NOW" button I get a black screen with a white popup window that reads: Error An error has occurred. OK Has anyone experienced this or know how to resolve the error? Unfortunately the message is not very descriptive. My other video streaming apps such as HBO GO, Showtime, Netflix, Hulu, a
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