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Found 5 results

  1. All of a sudden the movie clips and the host intros for the On Demand movies won't play (they used to). The movie itself plays fine. Is anyone else having this problem?
  2. Why is tcm on xfinity in both sd and hd option on demand coming in with a block box around the picture?! In 2016 this happened- and turned out tcm had been sending to comcast a error- hd format for sd option. I think its same issue- Ive sent messages to tcm online to no avail. Anyone else notice this? What else to do?! Hard to watch some movies size of a stamp. UPDATE-TCM replied via my message to them via facebook, they say they are forwarding this issue to their team and to also alert comcast as well. Idk if they will really fwd the issue or not but that what the message states.
  3. Star Date: 3 January 2018 * After 2 years of no problems whatsoever, suddenly last summer, TCM On Demand movies stopped mirroring to my TV. All I get is audio with a black screen. Oddly, host intros & trailers & such continued to play fine, both audio and video. Live streaming has always been dicey, now even moreso. Live streams play on the TV for about 1 minute then cut out. * At least I could still watch via the TCM App, on both my iPhone and iPad. Until about a week ago. Now the only thing I can watch is live streams & host intros. NONE of the On Demand movies will pla
  4. Hey guys, Anyone able to advise why I cannot turn on Closed Captions when I am playing TCM On Demand via my desktop/laptop (using Chrome). When I click on the CC button it gives me the option of English but wherever I click on it, it doesn't turn them on and I cannot get the captions to work at all. This is super frustrating so would be great to know if this is a known glitch that TCM Techs are working on - or if there is anything I need to do my end to get that working Thanks so much
  5. I'm unable to watch live or on-demand movies. It worked perfectly before but suddenly is broken in all the browsers I have and three different computers. Mac or Windows. No dice. I do the Charter log-in and the "Powered by Charter" logo pops up normally but the video never loads. After a while, a dialog opens that says "<not authorized>". For anybody in the know, it appears to be a stock jQuery UI message box. After reporting this a few times via the contact TCM page and getting no reply, I thought I'd try here. Charter, naturally, is no help either. Incidentally, I use t
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