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I've been trying for weeks now to get an answer from TCM to a simple question by posting it using the "Contact Us" button on the right side of the forum screen. But I never hear a word. I've sent them multiple requests and never get a reply. Has anyone here EVER gotten a reply to a question they've posed via the Contact Us form? Or does anyone have a real email or phone number to actually reach a human being at TCM? TCM, you treat your customers with even more arrogance than AT&T, and that's saying a lot.