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error 33 not authorized

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I have direct tv, and today I'm getting 0033:The customer is not authorized for the content requested.  I've never gotten this before, and have no idea if it's me or on their side.  I couldn't find a contact us to report it to.   :( 

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Amy..this just happened to me today..couldn't use tcm or CNN app..didn't want to reset directv password like they suggest so I just logged into my directv account, came back to tcm..now it's working. .I don't know why, but it worked and I didn't have to wait days like the forum sez

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