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WATCH TCM app on ROKU TV


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When I try to watch movies on my Roku TV on the WatchTCM app, I get a screen that says “We apologize for the inconvenience, but the requested title is not available at this time. Please select a different title.”  I’ve now selected 6 movies & I get this screen after I try to play them. Why is this happening ?  Is it Roku or WatchTCM?  Thanx.

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Oh boy I’m so glad I’m not the only one w/the problem but I’m sorry y’all are having it too.  I tried to leave a comment at TCM customer service & also ROKU.  Not holding my breath for any answer. All the movies I tried to select on my ROKU would play on my iPad. So it’s a mystery. IF I get a response, I’ll pass it on. 

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  • 1 month later...

For three weeks I've been unable to use my Roku or the laptop to watch TCM app.  I have Spectrum too and I can't get past the Spectrum verification.  I spent an hour on the phone with the Spectrum support and they say the problem is on the TCM end as I have no problem signing on with them with the same username and password.  Every time I try to sign in to watch it's the same thing.  An error message that says "We're sorry, something went wrong, try again later ELI-9000".  I sent 3 messages to TCM but got no response.  Maybe if enough of us report these problems TCM might actually do something to resolve the no watch situation.

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  • 1 month later...

It seems in my situation every few months when I get the problems with Watch TCM if I sign out of WATCH TCM then sign back in it all works again for awhile. Think it has something to do with WATCH TCM being on a ROKU. It doesn’t happen on my iPad.  

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  • 3 weeks later...
  • 2 weeks later...

It’s February 19th And I’ve been getting the error: “we apologize for the inconvenience but the request the title is not available at this time”.   It’s been like this for a few days. Is there something that TCM can do to fix this?

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Watch TCM used to work wonderfully on our Roku. However, we've been getting the same "not available at this time" message for a couple of weeks or so. I tried signing out of the app, removing it, reinstalling it, and activating it again. Same message coming up no matter what movie I select. This is a bunch of bull! Doesn't TCM have the resources to fix this issue??? Maybe they are only concerned about getting as many people as possible to sign up for their cruises, buy movies and other paraphernalia, subscribe to their magazine, etc., and to hell with the rest of their customer base. This is the epitome of TERRIBLE CUSTOMER SERVICE!

WAKE UP TCM!!!!

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this is what I finally figured out to solve my problems with WATCH TCM.

When WATCH TCM app won’t work just sign out of WATCH TCM app, then sign back in with

Code on tv screen to activate at http://www.tcm.com/activate   

A screen should come up to select your  TV provider; wait a minute or so and try to use WATCH TCM again.

I this helps someone. 

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  • 2 weeks later...

The WatchTCM app on my Roku devices has never worked. I always have to Activate and when I finally try to play a movie it cuts out so much I give up. It's basically useless. Reinstalling doesn't work. However, WatchTCM dies work on my iPhone and iPad. 

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