WATCH TCM app on ROKU TV

[paatty]

When I try to watch movies on my Roku TV on the WatchTCM app, I get a screen that says “We apologize for the inconvenience, but the requested title is not available at this time. Please select a different title.”  I’ve now selected 6 movies & I get this screen after I try to play them. Why is this happening ?  Is it Roku or WatchTCM?  Thanx.

[Kev5140]

I have been having the same problem intermittently over the past few days. I have had the same issue when trying to watch the live feeds. I use Roku but I suspect that it’s a problem with the app.

[Montage]

I can confirm that no movie that I try to play on the TCM app on Roku works at the moment. Also did not work yesterday. Let’s hope they can fix soon. 

[Jimbobards]

Same here.  Tried on firestick and got same result.  It does work on my ipad.  

[lefty21]

Same here, does not work with ROKU, but also does not work with Android Tablets. Only thing it does work with now is Windows PC

[paatty]

Oh boy I’m so glad I’m not the only one w/the problem but I’m sorry y’all are having it too.  I tried to leave a comment at TCM customer service & also ROKU.  Not holding my breath for any answer. All the movies I tried to select on my ROKU would play on my iPad. So it’s a mystery. IF I get a response, I’ll pass it on. 

[Montage]

The app was working this morning on Roku. Hopefully it's all fixed.

[lefty21]

Looks like someone pays attention to the message boards. All works now with ROKU, as well as Android Tablets.

Good show TCM!

[Wisewoman]

I just loaded WatchTCM on my Roku with Spectrum as provider. It's not working. I can only view Host Intro. None of the films work. Error message is noAuthz. I've removed channel rebooted and reinstalled. Nothing fixed the problem. 

[OLD GUY BOB]

For three weeks I've been unable to use my Roku or the laptop to watch TCM app.  I have Spectrum too and I can't get past the Spectrum verification.  I spent an hour on the phone with the Spectrum support and they say the problem is on the TCM end as I have no problem signing on with them with the same username and password.  Every time I try to sign in to watch it's the same thing.  An error message that says "We're sorry, something went wrong, try again later ELI-9000".  I sent 3 messages to TCM but got no response.  Maybe if enough of us report these problems TCM might actually do something to resolve the no watch situation.

[txfilmfan]

I also have been getting the NoAuthz error for the past few weeks on Roku, but only for the live feeds.  I can watch on-demand films with no problems.

[paatty]

It seems in my situation every few months when I get the problems with Watch TCM if I sign out of WATCH TCM then sign back in it all works again for awhile. Think it has something to do with WATCH TCM being on a ROKU. It doesn’t happen on my iPad.  

[springrobin]

I'm getting the same message on my Roku, and I'm beyond frustrated! I need my TCM!!

[Mark91345]

It’s February 19th And I’ve been getting the error: “we apologize for the inconvenience but the request the title is not available at this time”.   It’s been like this for a few days. Is there something that TCM can do to fix this?

[Beach Bum 32951]

We've been having the same issue for a couple of weeks or so. TCM, ARE YOU LISTENING???

[Foxteach1]

I am getting the same message as listed above; nothing will play on my TCM app with Roku.   

[Beach Bum 32951]

Watch TCM used to work wonderfully on our Roku. However, we've been getting the same "not available at this time" message for a couple of weeks or so. I tried signing out of the app, removing it, reinstalling it, and activating it again. Same message coming up no matter what movie I select. This is a bunch of bull! Doesn't TCM have the resources to fix this issue??? Maybe they are only concerned about getting as many people as possible to sign up for their cruises, buy movies and other paraphernalia, subscribe to their magazine, etc., and to hell with the rest of their customer base. This is the epitome of TERRIBLE CUSTOMER SERVICE!

WAKE UP TCM!!!!

[paatty]

this is what I finally figured out to solve my problems with WATCH TCM.

When WATCH TCM app won’t work just sign out of WATCH TCM app, then sign back in with

Code on tv screen to activate at http://www.tcm.com/activate   

A screen should come up to select your  TV provider; wait a minute or so and try to use WATCH TCM again.

I this helps someone. 

[TCMModerator1]

Hello

Although we do not provide technical support here on the TCM Message Boards, there is a link we can direct you to that might help to answer some of your questions. There is also a 'Contact Us' option located there if you need further assistance. 
https://tcmdigitalhelp.zendesk.com/hc/en-us/categories/360000354133-Watch-TCM-and-mobile-apps

 

[Clausen]

Can watch the host introductions, but "sorry title not available" when trying to watch any movie. Very frustrating 

[ElizabethR]

The WatchTCM app on my Roku devices has never worked. I always have to Activate and when I finally try to play a movie it cuts out so much I give up. It's basically useless. Reinstalling doesn't work. However, WatchTCM dies work on my iPhone and iPad.