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Watch TCM problems

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Can ANYONE please tell me how I can get Watch TCM to work on my Roku TV.. it's constantly.. going out! I say ANYONE because no one from TCM ever responds with help. I love TCM so this really sucks.

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I know this won't help you much, but when I used to Watch TCM as a stand alone app, it buffered badly on Roku...but ran fine on my firestick and android devices, so I always assumed it was a Roku issue.  If you have an android device...phone or tablet...you can try it on there, and if runs fine using the same connection, then it's the roku.   You might try clearing the cache and force stopping it...sometimes that gives it a little jolt.

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What has happened to closed captioning?  It has gone haywire and only appears for a fraction of a second on the screen.  The movies are no longer watchable and I cannot get anyone at TCM to help me.  It is not an issue on network shows and definitely not a cable problem.  Can anyone advise or help?

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