Feedback and results

[AlbertCD]

Why is it that TCM doesn't always listen to our feedback, or worse yet, simply ignores it?

 

On their page for "The Song of Bernadette" (1943), they have the "Our records indicate that this item is not on home video" notice. But it is on home video. I have it on DVD, and I have submitted feedback several times indicating that it is on DVD.

 

But TCM never changes that notice. Why? Because it's on Fox Home Video instead of MGM??

 

BTW, why don't the B, I, and U icons right under "Plain Text" work? I have tried to use italics for one of the words in this message, and it appears in normal type instead of italic type.

 

Edited by: AlbertCD on Oct 2, 2009 1:55 PM

[HollywoodGolightly]

> {quote:title=AlbertCD wrote:}{quote}

> Why is it that TCM doesn't always listen to our feedback, or worse yet, simply ignores it?

>

> On their page for "The Song of Bernadette" (1943), they have the "Our records indicate that this item is not on home video" notice. But it is on home video. I have it on DVD, and I have submitted feedback several times indicating that it is on DVD.

>

> But TCM never changes that notice. Why? Because it's on Fox Home Video instead of MGM??

 

Albert,

You're right, the tcmdb.com entry for The Song of Bernadette claims incorrectly that it isn't available on home video. Curiously, if you go directly to the moviesunlimited.com website (they're the tcm.com partners for DVD sales), they do stock it.

 

My guess is it might be a database error. I doubt it has to do with which company owns the title, I'm sure they still make a profit on it all the same when they sell 'em.

 

But it really would be best if someone from TCM would address this.