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Problems at the Classic Film Union


hepclassic
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Since the space reserved for the CFU is neglected by even the administrator's here since they can't communicate with their coworkers who operate the CFU page, apparently- I would like to just tell the TCM message board community the problems of the CFU site in the hopes that we can band together and demand the changes necessary to fix this site.

 

It must be said that even though these sites are offered freely, TCM has thrived being a business that maintains a strong fan base by listening to what the fans want as the cornerstone of their entertainment offerings. Since establishing the CFU in 2008, that fan base has expanded, contributed, and is a vital part of the TCM website and the TCM fan community.

So here are the main problems:

1) For the past 18 (soon to be 19) months, profiles for new members coming in are not as developed as profiles made before then. New members cannot be instantly searched because of this development, and there are probably now 1500 + members who experience this.

2) It takes forever to work with the Admin on the site to solve a technical problem. Either KickApps hires more staff or TCM should make the smart choice in firing KickApps and getting a more efficient IT company to maintain, sustain, and fix these technical problems.

3) Technical translations- there needs to be an adaptive, uniform way in which members can communicate no matter what browser they use, and how they activate Internet be it computer or phone.

4) There needs to be a way for the Admin of the CFU to communicate fully, openly, and efficiently with CFU members. The Admin should be the first friend request they see upon joining.

 

Thank you for your time and your support.

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