Jump to content
 
Search In
  • More options...
Find results that contain...
Find results in...

Sound lag- sync problems


bhryun
 Share

Recommended Posts

Has anyone else experienced a problem with the sound being one second behind the picture for the last few days on TCM? Cable company is RCN Allentown, PA but they say there isn't a proble from their end. It's only the one channel- my favorite one!

Link to comment
Share on other sites

I've been having problems with TCM. Yesterday during the last Thin Man movie, the picture keep freezing up, and the audio would lag.

 

I have no idea if this is a TCM problem or a cable company problem. The only answer I ever get from the cable company is they don't know nothing. Of course, the response is send a service tech out to annouce that there is nothing wrong/can do.

Link to comment
Share on other sites

Yes, sound is out of sync for 3 days now. Yes RCN in Northampton says they will investigate as long as I commit to being home for a service call. If I don't make a scheduled service call they can't file a report of problem.

 

BUT

 

When I said there was a problem with channel 81, they asked me if it was out of sync sound, so they have been notified about it. Typical RCN baloney. If they do fix the problem, then I have to call them to cancel the appt or they will bill me. Just another example of their misunderstanding of customer service. What else is new.

Link to comment
Share on other sites

Hi again,

 

Thanks for the responses. Maybe it is a local repeating the signal problem in this area. I contacted TCM who were kind enough to offer to call RCN and look into it though they also said they are investigating a possible software problem at TCM. I'm really hoping it gets worked out by tonight for the Harryhausen fest. Some rare stuff- I was hoping to preserve for my kids to watch over again. Keep your fingers crossed!

Link to comment
Share on other sites

There is definitely a sound problem on TCM. The sychronization of the voices is completely off. All of my other cable stations are fine. Last night, I could hardly watch a TCM movie - the lips and voices were off by a considerable amount so that when they showed an actress mouthing words, the words the viewer hears were of the male actor. It was really annoying and I hope it gets corrected soon.

Link to comment
Share on other sites

I have taken my local cable company to task for errors occurring on TCM, but they contend they are receiving the same input as I am and that the trouble is with the TCM network. Now how you get ahold of the TCM network is beyond me but If I could I'd have some words for them to chew on. Nuff said. :) Sue

Link to comment
Share on other sites

 Share

© 2022 Turner Classic Movies Inc. All Rights Reserved Terms of Use | Privacy Policy | Cookie Settings
×
×
  • Create New...