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shockwave flash crash


ndjim
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I am using an HP chromebook 14 and have recently been getting a "shockwave flash crash" message when I try watching movies online.  This has just happened with the past 2 weeks and I am sure I have downloaded no new programs in that time.  Never had a problem before but now have one all the time and just on tcm.com. Any suggestions?  I am not computer savvy so please be as specific as possible when answering.  I checked my plugins and found only one shockwave. Thanks for your time and help....rock on tcm.

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Guest TCMModerator1

Hi,

 

Is this happening with any movie you try and watch?   Also, which browser are you using and have you tried viewing using any other browsers?

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It happens either trying to watch TCM live or any OnDemand movie.

It started maybe 2 weeks ago.

It works fine youtube but when I log in to my COX account on TCM the crash occurs.

I checked my plugins but found I was only running one shockwave.

I am not computer savvy.

I assume that since I am using a HP chromebook that my browser is google chrome.

Never had an issue like I said until about 2 weeks ago.

thanks

 

 

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problem solved  :D

I went in to my "tools" then "clear browsing data" and I checked on everything but auto fill and save passwords and lo and behold that did the trick.

yeah me :)

thanks for your time and support

 

now i can watch my tcm on my chromebook again

 

jim 

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