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First Emigrants, now Planet of the Apes


JacksFlix
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On WatchTCM, Planet of the Apes, instead of having the specified runtime of  112 minutes has an actual runtime of 31 minutes with muted sound in the last few minutes.  The Emigrants was similarly cut.  This could be happening to other movies.

 

We are paying for TCM.  Someone is not doing his/her job!

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Guest TCMModerator1

I have escalated this to the tech team to try and resolve this time issue as soon as possible.

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I also contacted Comcast re only TCM HD 789 audio and video out of sync.  They claim nothing wrong at their end after testing codes.

They did, however, escalate issue.   They told me to call back if not corrected in 24 hours.  If not, they'll send a tech out. But, in every Comcast post I've read on same issue (out of sync on one channel)  tech could do nothing. 

 

We too pay Comcast for TCM HD but can't watch due to sync issue.  So either back to 501 SD TCM or drop Comcast for Dish or Direct TV.

 

Stephen L

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