LauraJ Posted August 20, 2015 Share Posted August 20, 2015 I know this doesn't quite belong here, but I am unsure where else to go to inquire about this. I have not yet received my certificate of completion, and have been checking both my inbox and spam folders since 8/17 to make sure I haven't missed it. Is there something I can do or someone I can contact for help with this? Thanks. Link to comment Share on other sites More sharing options...
CafeIndigo Posted August 20, 2015 Share Posted August 20, 2015 I received my email with my certificate on the 18th. The mailing was from: mailings@email.tcm.com, if you're checking your emails. If you haven't received it, I can only recommend going to www.tcm.com, scroll to the bottom of the page, click on "contact us" which takes you to their support center. Click on "contact us" (by the microphone image) and fill out and send the form. Good luck! 1 Link to comment Share on other sites More sharing options...
Dr. Rich Edwards Posted August 21, 2015 Share Posted August 21, 2015 I know this doesn't quite belong here, but I am unsure where else to go to inquire about this. I have not yet received my certificate of completion, and have been checking both my inbox and spam folders since 8/17 to make sure I haven't missed it. Is there something I can do or someone I can contact for help with this? Thanks. Hi LauraJ, If you haven't received your Certificate of Completion, please contact me directly in my Canvas Inbox. And we will get your Certificate out right away. Best, Prof. Edwards 1 Link to comment Share on other sites More sharing options...
sedateme Posted August 21, 2015 Share Posted August 21, 2015 (edited) Greetings. I have the TCM email notifying me that the certificate of completion is ready. But when I click on the link for my "customized certificate," all I get is "error: 404 - not found." I can't seem to access Prof. Edwards canvas inbox, either. Solutions, anyone? I don't want to put undue emphasis on a piece of paper, but I worked diligently at the course and would appreciate the printed acknowledgement of accomplishment. I hope someone can help. Thanks! Yrs, Ralph [..] Edited August 21, 2015 by TCMModerator1 edited to remove personal information Link to comment Share on other sites More sharing options...
Dr. Rich Edwards Posted August 24, 2015 Share Posted August 24, 2015 Greetings. I have the TCM email notifying me that the certificate of completion is ready. But when I click on the link for my "customized certificate," all I get is "error: 404 - not found." I can't seem to access Prof. Edwards canvas inbox, either. Solutions, anyone? I don't want to put undue emphasis on a piece of paper, but I worked diligently at the course and would appreciate the printed acknowledgement of accomplishment. I hope someone can help. Thanks! Yrs, Ralph [..] Hi Ralph: We are happy to send you your Certificate. Please send me a message to my Canvas inbox so that I can get your full name and send you the correct Certificate. Thanks! Best, Prof. Edwards Link to comment Share on other sites More sharing options...
martin391 Posted August 24, 2015 Share Posted August 24, 2015 I too cannot access the link to the certificate. Nor can I find the Canvas in box. What to do? Thanks gm Link to comment Share on other sites More sharing options...
crimewave Posted August 25, 2015 Share Posted August 25, 2015 I did receive my certificate of completion in an e-mail from TCM. However, when I try to open the document it comes up as a scrambled pattern of black and white and turquoise horizontal lines. Any ideas? -Mark Link to comment Share on other sites More sharing options...
Dr. Rich Edwards Posted August 25, 2015 Share Posted August 25, 2015 Hi Everyone, If you haven't received your Certificate of Completion, or if you are having trouble opening the Certificate for any reason, please email me directly in my Canvas inbox. Every student who earned a Certificate still has access to our course site in Canvas. Please email me in Canvas and I will make sure we get your Certificate right away! Thanks, Prof. Richard Edwards Link to comment Share on other sites More sharing options...
pestocat Posted August 26, 2015 Share Posted August 26, 2015 (edited) Hello Dr. Edwards, I sent in a request to your Canvas inbox on this Monday, but have not received any message back. Did you receive my request for Completion Certificate. Thank you, Gary [..] Hi Everyone, If you haven't received your Certificate of Completion, or if you are having trouble opening the Certificate for any reason, please email me directly in my Canvas inbox. Every student who earned a Certificate still has access to our course site in Canvas. Please email me in Canvas and I will make sure we get your Certificate right away! Thanks, Prof. Richard Edwards Edited August 27, 2015 by TCMModerator1 edited to remove personal info Link to comment Share on other sites More sharing options...
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